FAQ

A product demo time varies depending on the client.  We typically host demos for 45 minutes to 1 hour, however, we have happily hosted customers for 3 hours who have plenty of questions.

We will ensure you are satisfied with the information you have received and will answer all your questions.

You can reach us toll free at 1.800.845.5445.

Immediate service is provided from 7:00 am to 5:00 pm PT. During off-hours, call forwarding to support technicians who carry cell phones ensures a 10-minute response for emergency problems.

 

The supported customer login is for clients who have chosen to sign up using our Online Agreement.  Once this agreement is established, clients are issued a password.

This option is not a requirement of your service, but it provides support customers access to software manuals, release notes and training bulletins.

We are determined to provide you with the very best in support services.

Visit our Support page to find out more or Contact Us to see how we can help.

SALES
Toll free: 1.888.616.9912
Fax: 1.888.402.6847

SUPPORT
Toll free: 1.800.845.5445
Fax: 1.888.402.6847

Email: info@controllerseriessoftware.com

It’s easy!

We will import your customer and inventory data files FOR YOU.  Simply export out of your old system to a CSV file and we will import the files to get you up and running. We will monitor any trailing issues and we will be right there to help you make it a smooth transition.

It’s that simple to transition to the Controller Series Software!

We are determined that you and your staff experience the best possible start with Controller Series software.  We will help you manage and implement your new system every step of the way.

We will provide you with as many hours needed to make sure that you are absolutely comfortable using our software.  You will not leave our training without ALL of your questions answered.

You can choose the training venue that suits your business best – on-site, our premises, online or telephone.  It’s that simple!